Adult/s must be present at the photography session, and the decision maker must attend the purchasing/ordering appointment.

Your non-refundable session fee retainer is due at the time of booking to secure your date. This amount is non-refundable.

Session Fees do not include any printed photo products and/or digital images, unless specified.

There is no extra charge for moving a session if you have given at least 2 days notice. However, if it is under 2 days, or you have to cancel at the last minute, a $150 reschedule fee will apply to secure the next booking at the photographers discretion. Please understand, as a small business, I am only able to hold 3-4 sessions per week. Therefore last minute cancellations will incur in additional fee as payment for my time which has already been allocated for you. 

Rebooked sessions must be rebooked at the time within 6 months. This complimentary session is able to be rescheduled ONE time ONLY, and subsequent disturbances to the second booked date will forfeit your deposit with no credit.

Your session fee includes a complimentary one hour ordering session. Cancellation or rescheduling of the ordering session with less than 24 hours notice will incur a fee of $150 to rebook and is at the photographers discretion.

If we plan to shoot outdoors, we may need to reschedule your session due to weather, or change to a studio session with no loss to your session fee.
If you are unable to reschedule, your deposit will be refunded to you.

A minimum purchase amount of $500 on photo digital or physical products is required for each session. Each session must have its own order.

Prices are non-negotiable and are subject to change without notice. Product prices are guaranteed for 6 months after your session is booked.

Due to the custom nature of photography, strictly no refunds on either your session fee, or your order total will be issued. This includes any prepayment of any funds that occur before the booked session itself. If you need to reschedule for reasons of sickness, the price quoted at the time of booking will be honoured for 6 months only. After this time any pricing increase will be applicable. If you need to cancel your session and do not book in a future date, you will have a credit for funds paid, however any price changes will apply immediately. 

Once you place your photo order, please allow 1-5 weeks for your photo products to be delivered. Photo product production time may vary. Shipping time is included in estimate. No part orders will be shipped. Digital files are available on the day of your ordering session once payment has cleared.

Printed photo products warranty; in the event of a defective product, it should be returned to Emma Hutch Photography for assessment and if appropriate a replacement will be given directly from supplier. There will be no warranty due to product misuse or inadequate handling.

The Clients agree to indemnify and hold harmless the Photographer for any liability, damage, or loss related to technological failure. Cameras, hard drives, and memory cards are subject to technical failure. The Photographer will always take extreme care and dutiful steps to prevent any data loss, but is not liable for loss of data due in the unlikely event of complete technical failure. The Photographer will have back-up equipment and procedures at hand to mitigate technical failure at all times.  

The performance of Emma Hutch Photography is contingent upon acts of God, weather, flood, fire, warfare, government laws or regulations, electrical failure, equipment failure, strikes by suppliers, and/or any conditions beyond its control.

Gift Certificates are non-refundable and not redeemable for cash. No refunds will apply to pre purchased gift vouchers under any circumstances.

If any promotions arise where we are offering a discounted rate, this shall not apply to current booked sessions, or sessions that have been prepaid. Offers may not be used in conjunction with other offers. Offers are not redeemable for cash or products.

Any and all images are not to be used for commercial use without written consent by Emma Hutchinson of Emma Hutch Photography.

Liability: Photography sessions can be quite active and involve physical activity. Any injuries need to be told to the photographer prior to the session. It is the clients responsibility to take care of their own children. Emma Hutch Photography will not accept any responsibility due to any accident or damage to public or private properties during the photo shooting, ordering or consultation session. You must participate in your photography session at your own risk, as the photographer will not be held liable for personal injury occurring during the session.

Please advise to the photographer by email of any injuries, food allergies or special circumstances that may affect your family or self during the session.

It is understood that no other photographer, parents, amateur or professional, shall be allowed to photograph at the studio while Emma Hutch Photography is working, and that any breach of this agreement will constitute a reason for non-completion of the job with no liability to the Photographer and loss of initial deposit by the client.

Clients that attend their photography session in a disorderly state, or show disrespect to Emma Hutchinson and her photography equipment will result in cancellation of the session immediately. No refund will be issued as per the cancellation terms.

We reserve the right to refuse any service at any time. 

We respect your privacy and personal information is not shared with any third party or other organisations.

By hiring Emma Hutch Photography, you understand and agree to all terms and conditions described above.